What do I receive with my laptop?
All laptops come ready to use with all the accessories listed in the description. You may wish to purchase additional items but this is a matter of choice and not necessity for using the laptop.
Is there an operating system?
Yes, all Laptops have an operating System preloaded unless otherwise stated.
Does it come with MS Office, Excel, Word, or Powerpoint?
No, all our machines only have the operating system preloaded unless otherwise stated. The operating system includes Word Pad which can produce text documents. We can also install Open Office which is free software and is fully compatiable with Word, Excel and Powerpoint (If requested.) How good is the laptop battery?
All used batteries should provide around one hour of use. New batteries should last for approximately 2 hours.
How soon is my order dispatched?
Normally within 48 hours but please allow up to 5 working days. If you require your order sooner please contact us to confirm delivery date.
How is it sent to me?
All orders over £125 will cost £15, orders under £125 cost £7.95 and will be sent using Interlink Express couriers. This is an insured next day service from date of despatch. Where can my order be sent to? We can deliver to any address with a UK postcode. Unfortunately we cannot deliver outside of the UK.
What accessories do I need?
We can supply almost any laptop accessory. Browse our website for your choice.
How Can I Pay?
We accept all major credit cards and debit cards, cheques, BACS and electronic transfer. Goods will not be dispatched until cleared funds are available. Allow up to 7 days for BACS and Electronic Transfers to clear.
What warranty will I receive?
New and factory refurbished cheap laptops come with the manufacturer’s stated warranty. Used laptops come with 6 months warranty (this can be upgraded to 1 year for an additional cost of £29.95). All warranties are return to base unless otherwise stated, we may collect using courier at our discretion.
Can I get my laptop repaired when the warranty runs out?
The laptop centre deals in branded laptops which helps to ensure that replacement parts are obtainable. A full repair service is available and our trained technicians will advise as to the cost effectiveness of the repair before undertaking any work. Is there adequate after sales service?
We offer a 7 day no quibble returns service, should you find the laptop you have purchased in unsuitable. Our trained technicians will give telephone help and advice on technical matters. For day to day operating queries where no fault is involved, we recommend that novice users enlist the help of a knowledgeable friend or relative. | 
