Terms and conditions for buying a refurbished laptop
The following terms and conditions apply to all transactions processed by The Laptop Centre. These conditions do not affect your statutory rights. These terms and conditions are subject to change without notice and supersede all previous editions.
Although we make every effort to ensure that our website correctly states whether or not goods are in stock, there may be occasions where you submit an order for goods which are out of stock. In such cases we shall endeavour to supply a product of the same or greater quality and/or specification for the same price as the original goods (‘the Substituted Goods’). If you are unhappy with the Substituted Goods, you may return the Substituted Goods. If we are unable to supply Substituted Goods, we will inform you of this fact and shall return payment to your account. Please note that all sizes and measurements of goods are approximate (although we do try to make sure that they are as accurate as possible) and colour shades may vary slightly from those depicted on the website.
PLEASE NOTE: The laptop pictures used for this website are for illustration purposes.
Please Find below your The Consumer Protection (Distance Selling) Regulations 2000. No.2334. rights. These rights can be used instead of Portable IT Ltd above terms.
If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy set out in below clause
To cancel a Contract, you must inform us in writing or via e-mail. You must also return the Product(s) to us as soon as possible, in good condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
OUR REFUNDS POLICY
When you return a Product to us:
Because you have cancelled the Contract between us within the seven-day cooling-off period see clause above, we will process the refund due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
Click Here for full Warranty Terms
Standard Warranty only covers equipment purchased from Portable IT Ltd.
Standard Warranty on Laptopcentre refurbished equipment is 6 months from the date of purchase. This is a return to base warranty and the customer is responsible for the cost of return.
Standard Warranty on new equipment is 1 year from date of purchase. The customer is responsible for cost of returning the goods to where the warranty is held.
Warranty covers 100% Parts and Labour up to the purchase price of the equipment. 6 months mechanical warranty on used laptops and other products. The warranty does not cover physical damage or misuse by the customer. No deductibles or hidden costs.
No limit on the number of repairs that can be made.
If repairs exceed the current value of the laptop, then the unit will be replaced.
If repairs or replacement can not be provided, then a refund will be issued for the current value of the laptop.
Customer misuse or abuse, physical damage, acts of nature, and general maintenance are NOT covered.
Batteries are NOT included in warranty. (A failed battery will need to be notified within 14 days from the date of receiving the laptop.)